Terms & Conditions

(including refund and privacy)

These Terms and Conditions apply to all short-term hires and online purchases between Skippa and its customers. No changes to these terms and conditions will apply unless explicitly stated in writing by Skippa.

Trading Name

Our legal business name is Central Environmental Limited, trading as Skippa. This name will appear on cardholder statements for transactions made through this website.

Content

While we strive to ensure accurate information on this website, errors, mistakes, or omissions may occur. Skippa is not liable for any loss or damage, direct or indirect, resulting from the use or application of information on this site.

Pricing

Prices listed on the Skippa website and provided over the phone are in New Zealand dollars and include GST. We reserve the right to change prices at any time for any reason. Any order changes after acceptance will reflect updated pricing.

Payment Method

Payments must be made via valid credit or debit card.

Card details are not stored in the booking. If an overweight charge is incurred, the same payment method will be used.

Additional Charges

Extra fees may apply if:

Weight limits by bag/bin size:

Prohibited Waste

Waste Definitions

Concrete/Bricks, Hardfill, Wood, GIB, Glass,  Cardboard, PVC may be loaded in the SKIPPA DEMO bag, with weight limits applying per the fees outlined above.

Hardfill includes concrete, rocks, bricks, asphalt, clay, sand and ceramic tiles.

Green Waste
Green waste is biodegradable, typically from garden refuse, and is nitrogen-rich and can be loaded into the SKIPPA GREEN  bag or bin.

Delivery/Removal Policy

Delivery and removal times depend on our bookings. For specific requests, please contact us, and we’ll try to accommodate.
Skippa will endeavour to collect your bag on or shortly after the scheduled day, but will not be liable for delays. Late delivery does not entitle order cancellation or refunds. Skippa is closed on weekends and public holidays. Skippa may defer bag collection if overloaded or it contains prohibited materials.

Placement

To ensure proper placement, access must be at least 3.0m wide and 4.0m high. Bags should be no closer than 4m to electrical lines or trees. Bags and bins need clear, flat land within 4m of the kerb or driveway and cannot be lowered over fences or obstacles. Council permits are required for bags placed on roads or footpaths. Central Environmental Ltd is not liable for damage caused for bags positioned by the customer.

Refund Policy

Cancellations must be made 24 hours in advance of the scheduled date for a full refund. If the driver arrives for collection and is turned away, a partial refund will be issued. Refunds take 2-4 working days, and a $49 cancellation fee applies if cancelled within 24 hours of the collection date.

Privacy & Personal Information

In conducting regular business, Skippa may collect customer information, including purchase history and contact,  payment and delivery details. This information will remain confidential, securely stored, and will not be disclosed to third parties, other than to process transactions.
The information is collected in order to respond to form submissions and/or fulfil orders

Customer Consent

Customers who do not wish for their personal information to be used beyond transaction completion must provide written notice at the time of purchase.

Access to Personal Information

You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong. If you’d like to ask for a copy of your information, or to have it corrected, please contact us at [email protected], or 0800 885 508, or 241 Kawakawa Road, Awahuri, Feilding, Manawatu 4702.