These Terms and Conditions apply to all short-term hires and online purchases between Skippa and its customers. No changes to these terms and conditions will apply unless explicitly stated in writing by Skippa.
Trading Name
Our legal business name is Central Environmental Limited, trading as Skippa. This name will appear on cardholder statements for transactions made through this website.
Content
While we strive to ensure accurate information on this website, errors, mistakes, or omissions may occur. Skippa is not liable for any loss or damage, direct or indirect, resulting from the use or application of information on this site.
Pricing
Prices listed on the Skippa website and provided over the phone are in New Zealand dollars and include GST. We reserve the right to change prices at any time for any reason. Any order changes after acceptance will reflect updated pricing.
Payment Method
Payments must be made via valid credit or debit card. Card details are not stored in the booking. If an overweight charge is incurred, the same payment method will be used.
Additional Charges
Extra fees may apply if:
Bins exceed the specified weight allowance:
Auckland Region: $0.185 per kg ($185 per tonne) including GST
Waikato Region: $0.225 per kg ($225 per tonne) including GST
Bay of Plenty Region: $0.30 per kg ($300 per tonne) including GST
Weight limits by bin size:
3M3 Bag: 1.25 Tonne
3M3 Bin: 0.45 Tonne
4.5M3 Bin: 0.675 Tonne
9M3 Bin: 1.35 Tonne
11M3 Bin: 1.5 Tonne
Bins contain prohibited or incorrect waste
Bins sustain damage, including fire
Bins are moved to an inaccessible location post-delivery
Bins are overfilled
Pricing is based on the initial rental period. Additional days are charged at $10.00 per day (including GST). Notify us 24 hours before an extension is needed; late notification at pickup will incur a $99.75 fee (excluding GST).
Prohibited Waste
Prohibited materials will be unloaded and disposed of at a later date, with additional costs charged to the customer. Prohibited items include:
Tyres, polystyrene, hazardous/toxic materials, asbestos, chemicals, paint, gas bottles, car batteries, fridges/freezers, TVs/monitors/microwaves, clinical waste, fluorescent tubes, solvents, liquids, oil, dead animals, and other items deemed hazardous or unsuitable for landfill.
Waste Definitions
Cleanfill, Hardfill, and General Waste may be loaded in the same bin, with weight limits applying per section 5 above.
General waste excludes liquids, hazardous waste, food, soil, and green or clean fill waste.
Cleanfill/Hardfill includes concrete, rocks, bricks, asphalt, clay, sand, dirt, and ceramic tiles.
Green waste is biodegradable, typically from garden refuse, and is nitrogen-rich.
Delivery/Removal Policy
Delivery and removal times depend on our bookings. For specific requests, please contact us, and we’ll try to accommodate.
Skippa will endeavor to deliver your bin on the scheduled day, but will not be liable for delays. Late delivery does not entitle order cancellation or refunds. Skippa is closed Sundays and public holidays. Skippa may defer bin collection if overloaded or containing prohibited materials.
Placement
To ensure proper placement, access must be at least 3.0m wide and 4.0m high. Bins need clear, flat land and cannot be lowered over fences or obstacles. Council permits are required for bins placed on roads or footpaths. Bins must remain in place after delivery; Central Environmental Ltd is not liable for damage caused if repositioned by the customer.
Refund Policy
Cancellations must be made 24 hours in advance for a full refund. If the driver arrives for delivery and is turned away, a partial refund will be issued. Refunds take 2-4 working days, and a $49 cancellation fee applies if canceled within 24 hours of the delivery date.
Extra Days Hire
Additional days are charged at $10.00 per day (including GST). Notify us 24 hours in advance for extensions; failure to do so will incur a $99.75 fee (excluding GST).
Privacy & Personal Information
In conducting regular business, Skippa may collect customer information, including purchase history and contact and delivery details. This information will remain confidential, securely stored, and will not be disclosed to third parties.
Customer Consent
Customers who do not wish for their personal information to be used beyond transaction completion must provide written notice at the time of purchase.
Access to Personal Information
Customers can access and request changes to their personal information under the Privacy Act 1993.
